Privacy Policy

We operate Get Set Bounce. We provide inflatable hire for birthday parties and events across Aberdeenshire and Aberdeen City 🎈. This Privacy Policy explains what data we collect, how we use it, and your rights. It applies to all visitors and customers who book inflatable hire and related services.

Summary of Data Collection

Personal details: name, email, phone number 👤
Booking details: event date, delivery address, product selected (Get Set Bounce items) 📦📍
Payment information: transaction records and invoices 🧾
Site data: cookies, IP address, device and browser info 🔍

How We Use Your Information

To process and fulfil bookings for inflatable hire and services for birthday parties and events.
To arrange delivery and collection in Aberdeenshire and Aberdeen City.
To manage payments, refunds, and invoicing.
To send booking confirmations, reminders, and service updates.
To improve our website, offers, and service quality through analytics.

Legal Bases for Processing

We process personal data to perform a contract (booking and delivery). We also process data with your consent for marketing or cookies. We handle data to comply with legal obligations, such as financial record-keeping and safety checks 🔒.

Data Sharing and Third Parties

Service providers: payment processors and delivery partners only as needed to fulfil bookings.
Legal and safety: authorities or insurers when required by law or to protect public safety.
Analytics and hosting: third-party tools to run and secure the website.

We do not sell personal information to third parties. We limit sharing to what is necessary for operations and legal compliance.

Cookies and Tracking

We use cookies to improve site performance and booking experience. Cookies track session information and preferences. You can manage cookie settings through your browser. Analytics cookies help us understand site use and improve service offerings 🍰.

Data Retention and Security

We retain booking and payment records for a reasonable period to meet legal and accounting obligations.
We apply technical and organisational measures to protect data, including encryption, access controls, and secure storage.
Only authorised staff and partners access personal data needed to fulfil services.

Your Rights

Access: request a copy of the personal data we hold about you.
Correction: ask us to correct inaccurate or incomplete data.
Deletion: request removal of your data where there is no legal requirement to retain it.
Restriction and objection: limit or object to certain processing activities.
Portability: request your data in a portable format.

Children's Privacy

Our services are aimed at events for all ages. We do not knowingly collect personal data from children under 13 without parental consent. If we become aware of such data, we will take steps to delete it promptly 👩‍👧‍👦.

Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on the site. Continued use of our services after updates means you accept the revised terms.

Questions

Questions about privacy or data rights can be raised via the contact options provided on our website. We aim to respond promptly and transparently.